Carla had been running her daycare center in Houston for nearly twelve years. Parents loved her center, her staff was steady, and the kids thrived in her classrooms. She felt like she had built something strong, something that could last. Then one afternoon a visit from a stranger made her stomach drop.
It was a hand delivered letter from a lawyer.
A parent was accusing her daycare program of negligence after their child tripped on the playground. Carla knew it was a simple accident. The child had fallen while running too fast, and the staff had been right there to help. The injury was minor and the parent had not said much at pickup. Yet here was a letter claiming her daycare was responsible for medical costs.
Carla’s heart raced. She had no idea what to do next.
She picked up the phone and started calling around searching for a lawyer. The first few started the conversation about retainers of several thousand dollars up front. One told her that if things went to court, the litigation costs could skyrocket.
Carla’s mind was spinning. She thought she had insurance coverage that would protect her. But when she called the insurance agent, the policy she had bought only covered damages, not the legal defense. That meant she was on her own.
This was the day Carla learned that liability insurance is about more than having a piece of paper for state licensing rules. It is about having someone stand beside you when accusations come.
Daycare center owners like Carla face risks every single day. Kids run, climb, fall, and get bumps or bruises. Parents may not always see what really happened, but they can make liability claims that you have to answer. Even if those claims have no merit, you are required to respond.
Without liability insurance coverage that includes legal defense, all of that burden falls on you. You have to find a lawyer who knows what they are doing. You have to pay them out of pocket just to get started. And you have to manage the stress of a legal process you never wanted to be part of.
Carla was not guilty of anything. But without good insurance coverage for defense, she was already losing money and sleep.
If you're looking for the three big concepts that you need to know right now, here is a list of things Carla learned the hard way with links to the sections below.
If these make sense, but you want even more insight, there are three FAQs at the bottom of the article that you can check out. Now back to Carla's story!
When Carla got that letter, she had no idea who to call. Should she find a big firm downtown? Should she ask around for recommendations? How could she even know if the lawyer she picked would be the right one?
That is where liability insurance with good coverage options comes in. A good policy includes defense costs, which means the insurance company provides the lawyer for you. They have attorneys already lined up who specialize in handling these types of claims. You do not have to scramble or guess.
It also means that you have more than just a general liability policy. You also need to consider other forms like professional liability insurance, abuse & molestation liability coverage, employment practices liability coverage, and even a cyber liability policy just to name a few.
If Carla had the right liability insurance coverage, she could have handed the letter to her insurance agent and focused on her daycare. Instead she was forced to chase lawyers, juggle quotes, and worry about how much money it would take just to start the defense process.
Not every lawyer is prepared to handle daycare providers cases. These claims are different from other small business owner disputes. They involve state regulations, safety protocols, staff training, and the unique liability risk exposures of caring for children.
When your liability policy limits include defense, you are not just getting any lawyer. You are getting one who already knows the daycare litigation playbook. They understand ratios, playground rules, and legal requirements for supervision. They know how to question staff, review safety measures, and build a defense that makes sense in your world.
Carla’s biggest fear was that she would hire someone who did not understand the child care industry. She imagined spending thousands just to explain the basics of her business. With great liability insurance, the insurer assigns a lawyer who already speaks the language of daycare. That saves time, money, and stress.
The part that broke Carla’s heart the most was writing that first check to the lawyer. It was money she had set aside for playground equipment and classroom supplies. She knew the claim was frivolous, but she had no choice. She had to defend herself, and that meant spending money she could not afford.
Liability insurance coverage is designed to take that weight off your shoulders. The attorney fees, litigation costs, and even settlements come out of the policy up to your coverage limits. You do not pay thousands just to get a lawyer started. The insurance company funds the defense, so you can keep running your daycare without draining your reserves.
Carla eventually got the claim dismissed. But the process cost her months of stress and thousands of dollars. If her policy had included defense, those costs would have been covered and her focus could have stayed on the children in her care.
Carla thought she was saving money by buying a simple daycare insurance policy for her childcare center that met the state’s insurance requirements. She never thought about what would happen if a parent filed a claim of injury. When the time came, she realized she was alone.
Daycare owners across Texas face the same business risk every day. Claims of abuse can come even when you are doing everything right. Parents can accuse, lawyers can write letters, and courts can get involved. The real danger is not just losing a case. It is the cost of defending yourself before the truth even comes out. Nevermind it can cause reputational damage to your thriving business.
Liability insurance with defense coverage is not optional. It is the difference between keeping your doors open and watching your business collapse under the weight of legal fees since the insurance costs are a fraction of the legal expenses.
Your daycare deserves more than just generic policy limits. You need liability coverage that includes defense, with lawyers who know how to handle daycare claims, and protection that keeps your money where it belongs. In your classrooms and not in your lawyer’s pocket.
That is why True Texas Education Insurance was created. It is designed specifically for child care providers and centers in Texas. Our experienced insurance agents know the risks you face and the protections you need. We help you secure coverage that defends your business when accusations arise.
Carla learned the hard way that cheap coverage options can be the most expensive mistake of all. You do not have to learn the same lesson the hard way.
👉 Click the button below to talk with a Texas-based daycare insurance expert and make sure your coverage keeps you safe without making your lawyer rich.